Admin Officer (AO) – Band E

Basic Job Overview

> Admin Officer (AO) – Band E<
> Cardiff <
> Job Type: Full Time / Temporary <
> Salary: £11.59/hour <

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Brief description of duties and any skills required (e.g. Excel, PowerPoint). This should include information pertinent to the level of DBS required if applicable. Required:
* Strong administration experience along with good customer skills.
* Continuous improvement in the workplace.
* Understanding and use of IT systems such as Microsoft Office 2016. Experience in other systems is desirable.
* Experience in working in a team is essential.
Key Responsibilities:
* Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
* Creating and Updating records on the in-house system, including collecting information.
* Booking, preparing, and organising meeting rooms and court hearings.
* Processing casework such as court orders, claims, and fines.
* Clerking Civil and Family Courts.
* Handling counter (face to face) and answering telephone calls.
* Communicating with Judiciary, Magistracy and other court staff to provide excellent.
customer service.
* Working under pressure and delivering a "right first time" service to all.
Other duties:
* Required to work flexible
* Assist with other duties
Skills and Qualifications:
* 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2 or administrative experience.
* Relevant computer skills to undertake the level of work required.

BPSS + Basic DBS