Customer Service (Days)

Basic Job Overview

> Customer Service (Days)<
> Newport <
> Job Type: Full Time / Temporary <
> Salary: £10.42/hour <


Customer Service (Days)

Brook Street are looking for a reliable and motivated person to join an award-winning organisation. This temporary role may lead to a permanent position for the right person.

Hours of work for this role are 8AM – 8PM on a 4 on 4 off basis which involves working weekends and bank holidays. Please only apply if you are happy to work this pattern as this is non-negotiable.

What will I do?

Providing the best customer service by taking bookings via phone, online, face to face and via email
Responding to customer correspondence
Answering incoming calls
Logging information on internal database
Processing payments
Logging, attending, and dealing with minor incidentsWhat skills/experience do I need for this role?

Previous experience in an administration role
Excellent customer service skills
Confident to work alone with minimal supervision
Be self-motivated and can prioritise own workload
Good IT skillsCompany benefits:

Onsite parking
Cycle to work scheme
Discounted travel
Discounted accommodation for you and your family
Annual awards ceremony with travel and accommodation paid for
Brand new ethically sourced uniforms
Onsite mental health first aidersPlease contact Nadine on (phone number removed) for more information

About us
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

To apply for this job please visit www.cv-library.co.uk.