HR Operations Manager

Basic Job Overview

> HR Operations Manager<
> Cwmbran, Torfaen <
> Job Type: Full Time / Temporary <
> Salary: £25.38/hour <


We are pleased to be recruiting for an HR Operations Manager to join Gwent Police at their Police HQ in Cwmbran.

This is a full time position working 37 hours per week Monday to Friday 9am to 5pm. This is a temporary assignment initially until February 2025.

Please do not apply for this position unless you have lived in the UK for at least the last 3 years continuously. This is due to Police Criteria. Anything less cannot be considered.


Supports the Director of People Services in the creation of the Human Resource Operations strategy, Provide professional HR leadership with GWP for the design development and implementation and force adherence of HR policies best practice in line with ACAS code of practice and employment legislation. Provide the provision of HR advice and support to the Chief Officers, Senior Mgt, Associations and Employees alike.

The post holder will improve the performance, enablement and engagement of the team to ensure effective staff through the implementation of the full HR life cycle


Act as strategic lead and principal adviser on all aspects of HR Operations and workforce planning, to enable policing objectives to be delivered and providing expert advice and guidance to officers and staff within the Chief Officer Team and Senior Leaders.
To work with the Head of Human Resources Operations to create the HR Operations Strategy and delivery of the People Services Strategy.
Prepare and manage delivery of business plans for HR operations and workforce planning, ensuring that demanding service levels are set and performance is managed so that all aspects of the service are timely, appropriate and value for money and that appropriate levels of professional standards are maintained and appropriate compliance.
Provide leadership, direction and support to the staff within the HR Operations function to ensure the delivery of a professional, efficient and effective service that meets the needs of the Force.
Provide coaching, mentoring, development and performance management to the team, ensuring their wellbeing at all times and drive added value efficient customer focused service.
To have responsibility for HR Operations policies affecting the whole Force, ensuring there is a system for managing the identification and development of these documents, in accordance with legal compliance, best practice, Police Regulations and the Police Staff Council Handbook.
Sets up and monitors related HR projects and decides resource allocation in the team
Provide an environment of continuous improvement and innovation where best practice is developed and implemented, so that the business area remains lean, relevant and focused on priority issues.
Works with the HRBP's to drive accountability in force wide management of line management responsibilities regarding absence management, performance, wellbeing and development.
Ensure the accurate and timely production and publication of all necessary reports and information relating to allocated portfolio in support of corporate decision making and governance arrangements and to meet the needs of internal and external stakeholders.
Represent professionally and promote the reputation of Gwent Police at meetings and groups both internally and externally, including the development of appropriate and constructive partnerships with relevant Force that enhance the service delivery to the public of Gwent.
To develop, manage and ensure systems around human resources and workforce data, ensuring analysis and reporting operations and ensures proper reporting to stakeholders. To develop, implement and manage the systems around workforce data collation, in line with statutory requirements
Supports the HRBP's and management team in the execution of Perform, employee training and development requirements.
Manage and control expenditure for the HR Operation function within agreed budgets and financial management arrangements.
Completes regular benchmarking to support evaluation and salary review process.
Ensures that targets and quality standards for HR operations and processes are met at all times in line with agreed KPI's.KNOWLEDGE, SKILLS AND ABILITIES

Education level and/or relevant experience(s)

Educated to degree level or equivalent in a Human Resource related qualification or relevant working experience at a strategic level in a complex, public-sector organisation.
Functionally focused, deep technological expertise.
Chartered Member of the Chartered Institute of Personnel and Development
Extended relevant experience within the field of human resources.
Excellent know how in operational processes within Financial controlling providing contributions, which "makes the difference"
Effective project management, including effective resource allocation within assigned projects
The ability to evaluate, judge and decides on alternative options, effectively and accountably
Flexible cooperation with management and experts, inside and outside the company, driving team effectiveness and results
Ability to supervise and evaluate the appliance of function specific techniques
Level 1 Welsh essential (training will be given). Welsh language skills Level 2 and above are desirable.

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