Basic Job Overview
> Office Administrator<
> Ystrad Mynach, Caerphilly County Borough <
> Job Type: Full Time / Permanent <
> Salary: £23500/annum <
Focused Recruitment are currently seeking an experienced office Administrator in the Ystrad Mynach area
Hours of work – can either be part time up to 30 hours or full time between the hours of 9:00am-17:00 Monday-Friday.
Overview of the role:
The role will involve building key customer relationships through ensuring a high level of service and through promotion of the company’s dedication to quality and customer satisfaction.
Responsibilities of the role:
* Ensure customer enquiries, received by phone, email and fax, are handled quickly and efficiently using the bespoke computer system.
* Maintain customer records, ensuring high levels of compliance.
* Complete all aspects of office administration.
* Dealing with victors, ensuring a professional image is give at all times.
* Act as the first port of contact for incoming calls.
* Publishing documents and contracts within a timely manner.
* To ensure a professional, friendly and consistent service is provided for the customer.
* Achieve and maintain a strong understanding of the products and services that the company offers.
Experience / desired attributes:
* Previous experience, ideally in a similar role.
* Proven ability to build, develop and maintain relationships with key customers.
* Experience of answering queries via phone and email relating to goods and services.
* A “can-do” attitude to ensure delivery of the highest service to all customers
To apply for this job please visit www.cv-library.co.uk.