Spanish Speaking Customer Service

Basic Job Overview

> Spanish Speaking Customer Service<
> Newport <
> Job Type: Full Time / Permanent <
> Salary: £24000 – £25000/annum Good Benefits <

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We are looking to recruit due to growth for our established company based in Newport an experienced Customer service executive who can also speak fluent Spanish.

The role will be working in a small team of established customer service executives and will be dealing with clients queries from initial phone call through to resolution.

We are ideally looking for someone with customer service and administration experience, but the main priority is to speak fluent Spanish.

Duties:

Answering calls from client's Spanish help line
Dealing with queries in a positive manner
Arranging deliveries
Dealing with Invoice queries
Updating a database with all information needed.
Speaking to other departments and repaying back to the client when needed.
Working as a small established team who all support each other.

Skills

Spanish speaker
Customer service
Administration
Team working.

This is a permanent role with the company starting salary of £24,000.

The candidate will be based in Newport. The work hours would be 8-4 or 9-5 on a rota basis, Monday to Thursday and 8 to 4 on the Fridays.

Holiday
Canteen
Ongoing training
Car parking